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INFOSEC TIPS · Oct 1, 2023

Helpdesk security

Ensure your IT Helpdesk are equipped with effective tools and process to verify user identity before resetting accounts or assisting with access to to systems.

Ensure your IT Helpdesk are equipped with effective tools and process to verify user identity before resetting accounts or assisting with access to to systems. With ease of deepfakes (video/audio), training these frontline teams is critical.

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